Role: Account Executive

About the job

• Full-time

Role

A communication professional who supports the delivery of best practice communication strategy to achieve successful outcomes for clients

Qualifications and experience

• You have supported the delivery of communication campaigns in your employment or as a student
• You are confident in dealing with your Account Lead and developing your client engagement skills
• You are building your network and ability to identify business development opportunities
• You are building your experience* in a communication role including supporting project management, quality control and budget management:
  • * Senior Account Executive at least 2 years since graduation or comparable experience
  • * Account Executive graduate to 2 years subject to experience and development
• You hold a relevant university qualification with a communication major

Report to

Group Account Director / Client Team Strategic Advisor and/or Account Lead

Capabilities

• Take direction regarding clients’ needs and work with the Account Lead to program and implement communication strategy
• Build and maintain expertise in best practice communication strategy and apply to client projects
• Apply effective project management methodology and quality control systems

Key relationships

• Client Account Lead
• Consulting Team colleagues
• Seek mentoring and supervision by communication consultants within your client projects and with your mentee

Our values and how we live them

Excellence

• Client Account Lead
• Consulting Team colleagues
• Seek mentoring and supervision by communication consultants within your client projects and with your mentee

Courage

• Client Account Lead
• Consulting Team colleagues
• Seek mentoring and supervision by communication consultants within your client projects and with your mentee

Caring

• Client Account Lead
• Consulting Team colleagues
• Seek mentoring and supervision by communication consultants within your client projects and with your mentee

Integrity

• Client Account Lead
• Consulting Team colleagues
• Seek mentoring and supervision by communication consultants within your client projects and with your mentee

Teamwork

• Client Account Lead
• Consulting Team colleagues
• Seek mentoring and supervision by communication consultants within your client projects and with your mentee

Key competencies and responsibilities

Client service

Work with the Strategic Advisor and/or Account Lead to support development of proposals which:

• Articulate the client brief
• Outline best practice strategy and methodology
• Demonstrate cost effectiveness and are commercially viable
• Identify and mitigate risks and leverage opportunities
• Exploit Rowland experience and service areas where possible.

Deliver project elements which:

• Achieve successful outcomes
• Are on time and on budget
• Leverage Rowland capabilities
• Produce communication materials which are original, fit-for-purpose, high readability score, error-free and deliver best practice communication.

Project management

Learn, understand and apply project management practices which:
Understand and apply project management practices which:

• Deliver high quality, error-free materials
• Keep clients informed and nurtures client relationship
• Include liaison with the Strategic Advisor and/or Account Lead to seek direction for managing client issues
• Track and manage budgets
• Manage effective workflow and utilisation of consulting resources
• Manage and ensure document control and quality assurance
• Capture IP, learnings and case studies for Rowland marketing materials
• Ensure QA standards and Rowland systems are always adhered to.

Behaviour

• Seeks input from Strategic Advisor and/or Account Lead to ensure capture of experience and expertise
• Proactively develops a stronger level of client engagement and responsibility
• A lateral thinker and problem solver
• Highly driven and resilient with a positive ‘can do’ attitude
• Self-awareness with highly developed influencing skills
• Proactive continued professional development

Business development

• Seek and act on opportunities to leverage existing client relationships and new client opportunities

Personal development

• Identify opportunities for developing your professional skills and subject matter expertise

For more information about this opportunity, please contact us at corporate@rowland.com.au

How to apply

If you’d like to join the Rowland team, please use the form below.