About the job
- Full-time
Organisational purpose
To ensure the Managing Director (MD) is supported to be successful in the planning and execution of the Rowland strategy
Primary responsibilities
- Facilitate the efficient operation of the MD’s office, including client liaison, effectively screening telephone calls, emails, general correspondence, printing, opening and sorting mail
- Arrange meetings, business trips and events including travel, accommodation, visas, itineraries, and other tailored requirements
- Organise, prepare for and attend leadership team meetings, take minutes and follow-up actions
- Event management
- Maintain Lobbyist register
- Monitor Corporate inbox and distribute accordingly
- Manage receptionist/coordinator and oversee their work
- Overseeing office facilities management, including stationery and stock around the office, logging any maintenance issues with Knight Frank
Report to
Managing Director
Direct report
Receptionist/Coordinator
Key relationships
- Managing Director
- Receptionist/Coordinator
- Leadership/ELT/Board
- Corporate Services team
The Rowland Way
- Reaching and where possible exceeding position and team related goals
- Ensuring QA standards and Rowland systems are adhered to at all times
- Ensuring the highest quality, results and satisfaction for clients
- Upholding Rowland values internally and externally
- Working collaboratively across the business to achieve a “one Rowland” approach that maximises outcomes for our clients and Rowland
Key Competencies
Technical
- A high level of computer literacy
- Superior written and verbal communication skills
- Outstanding attention to detail
- An understanding of the communications industry
- Outstanding client service and stakeholder management skills
- Very good teamwork and collaboration skills
- Outstanding attention to detail.
Behavioural
- Maintains strict confidentiality at all times, treating all information discreetly and sensitively
- A lateral thinker and creative problem solver
- Deadline driven and operates with a sense of urgency
- Highly organised and able to prioritise
- Proactive, able to anticipate a need before it arises and take appropriate action
- Exhibits appropriate professional business behaviour at all times
- Resilient, highly driven to succeed, with a positive ‘can do’ attitude
- Authentic with highly developed influencing skills
- Willing to work outside normal business hours when necessary
Qualifications & experience
- 10+ years of senior executive EA experience
For more information about this opportunity, please contact us at corporate@rowland.com.au
How to apply
If you’d like to join the Rowland team, please use the form below.
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